Close Case

This method invokes a client application request to close the case associated with the chat session. Note that this request should be made only after the chat_session_case_set server event is received; if the scenario has not specified a case, the request will return an error.

Returns

CodeDescription
200Case successfully closed

Errors

CodeDescription
403Forbidden
404Not found
406Not acceptable: If scenario did not specify a case
500Server error: Case is specified but cannot be closed (i.e., the CRM server responded with an error)
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Query Params
string

Identifies your contact center. It corresponds to the domain name of your contact center that you see in the upper right corner of the Contact Center Administrator application after login. Additionally, this variable allows service providers to specify a particular tenant (i.e., if the request is not sent to the tenant's domain).

Headers
string
Response

Language
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Response
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