post https://mytenant.cx.onecloud.com/clientweb/api/v2/closecase
This method invokes a client application request to close the case associated with the chat session. Note that this request should be made only after the chat_session_case_set server event is received; if the scenario has not specified a case, the request will return an error.
Returns
Code | Description |
---|---|
200 | Case successfully closed |
Errors
Code | Description |
---|---|
403 | Forbidden |
404 | Not found |
406 | Not acceptable: If scenario did not specify a case |
500 | Server error: Case is specified but cannot be closed (i.e., the CRM server responded with an error) |