API Reference

Get Multichannel Recording Segment Audio File

get
https://mytenant.cx.onecloud.com/configapi/v2/multi_channel_recordings/audio

Gets the desired segment of a multichannel recording identified by the GIID, interaction ID, party ID, and optionally the ordinal number of the desired segement. The latter is essential only if according to your practices recording may be stopped and started again while a call is in progress.

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Query Params
string

Global interaction identifier

string

Identifier of the interaction for which a recording is being requested. (Returned by the Get Multi-channel Recording Metadata method.)

integer

Identifier of the party whose audio recording is being requested. (Returned by the Get Multi-channel Recording Metadata method.)

integer

Ordinal number (starting from 0) of the desired recording segment of the above party. Optional; if not specified, the first segment in the array is returned.

Response

Updated 12 months ago

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Response
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Updated 12 months ago