Get Chat History

This method returns all client events and all server events for the current session. Multiple event objects can be returned; each event's timestamp attribute can be used to restore the correct message order.

Returns

CodeDescription
200Array of chat events (content type: application/json)

Errors

CodeDescription
403Forbidden
404Not found
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Path Params
string
required

The current chat session ID. The value of this variable is returned in the body of a successful invocation of the "Request Chat" method.

Query Params
string

Identifies your contact center. It corresponds to the domain name of your contact center that you see in the upper right corner of the Contact Center Administrator application after login. Additionally, this variable allows service providers to specify a particular tenant (i.e., if the request is not sent to the tenant's domain).

Headers
string

appId is the unique identifier of the Messaging/Chat scenario entry that will be used to associate your application with a specific scenario. clientId is the unique identifier of the client application. It is used to identify communication sessions of a particular instance of the mobile application (i.e., of a specific mobile device). It must be generated by the mobile application and should be unique for each client application/device combination. If clientId is set to "WebChat", HTTP cookies will be used for client identification.

string
Response

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Response
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