Get New Chat Events

This method returns new chat events for the current session. If there are no new events, the server can keep the request active during a timeout (i.e., for about 5–15 seconds). If the client sends another request to get new events while the previous request is kept active, the server will respond with error 400 (Bad request).

Returns

CodeDescription
200Array of chat events (content type: application/json)

Errors

CodeDescription
403Forbidden
404Not Found
429Too many requests
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Path Params
string
required

The current chat session ID. The value of this variable is returned in the body of a successful invocation of the "Request Chat" method.

Query Params
string

Identifies your contact center. It corresponds to the domain name of your contact center that you see in the upper right corner of the Contact Center Administrator application after login. Additionally, this variable allows service providers to specify a particular tenant (i.e., if the request is not sent to the tenant's domain).

Headers
string
Response

Language
Credentials
Bearer
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Response
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