API Reference

Get Regular Recording Audio File

get
https://mytenant.cx.onecloud.com/configapi/v2/recordings/audio

Returns an audio file with voices of all participants for the specified call recording in the GSM format.

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Query Params
string

Global interaction identifier.

string

Identifier of the step of the interaction for which the recording is to be retrieved. Can be obtained via scenario variable $(item.interactionStepId) or the callee_interaction_step_id field of the call_detail table of the Reporting Database.

string
Response

Updated 12 months ago

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Updated 12 months ago