API Reference
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Get Regular Recording Audio File

get
https://mytenant.cx.onecloud.com/configapi/v2/recordings/audio

Returns an audio file with voices of all participants for the specified call recording in the GSM format.

Query Params
string

Global interaction identifier.

string

Identifier of the step of the interaction for which the recording is to be retrieved. Can be obtained via scenario variable $(item.interactionStepId) or the callee_interaction_step_id field of the call_detail table of the Reporting Database.

string
Response

Updated 11 months ago

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Updated 11 months ago