Get Active Chat

This method returns the properties of an active chat session. Optionally, Estimated Wait time (EWT) (in seconds) may be returned but could be missing if the server does not have enough data to estimate the EWT value.

Returns

CodeDescription
200Chat session properties (content type: application/json)

Errors

CodeDescription
403Forbidden
404Not found
Recent Requests
Log in to see full request history
TimeStatusUser Agent
Retrieving recent requests…
LoadingLoading…
Query Params
string

Identifies your contact center. It corresponds to the domain name of your contact center that you see in the upper right corner of the Contact Center Administrator application after login. Additionally, this variable allows service providers to specify a particular tenant (i.e., if the request is not sent to the tenant's domain).

Headers
string
Response

Language
Credentials
Bearer
LoadingLoading…
Response
Click Try It! to start a request and see the response here! Or choose an example:
text/plain