get https://mytenant.cx.onecloud.com/clientweb/api/v2/casehistory
This method returns the combined transcripts of all chat sessions (i.e., the chat thread) linked to the specific CRM case object. Note that this request should be made only after the chat_session_case_set server event is received; if the scenario has not specified a case, the request will return an error.
Returns
| Code | Description |
|---|---|
| 200 | Success: application/json |
Errors
| Code | Description |
|---|---|
| 403 | Forbidden |
| 404 | Not found |
| 406 | Not acceptable: If the scenario did not specify a case |